Virtual receptionist services
Virtual receptionist services are being used by an increasing number of small companies and home offices. These entrepreneurs have discovered that virtual receptionist services give their call-handling a more professional tone because they typically combine the best features of human presence with the automation of routine questions and requests at a cost that makes sense.
A virtual receptionist greets your callers with a well designed series of menu prompts that guides them to the right department or representative in your company. You decide who should handle which type of call, and then set up our easy-to-use voice menu prompts to route callers to the right person or department extension. Set up an extension for each person in your company; set up an extension for each function or department; or, send the caller straight to voice mail if you prefer. It's all handled efficiently for you by your virtual receptionist.
Virtual receptionist features
A virtual receptionist service from ConnectMeVoice provides your business a range of options including Fortune 500 company attendant-type features (greeting, company directory, leave a message and connect me to) and customer service-type support (faxback, Q&A, and pre-recorded information). Our solutions offer voice recognition and voice-activated call handling, intelligent call routing, unlimited message-taking with alerts by e-mail or text message, audio storage for voicemails and sound files, and easy, Web-based account management with call history, caller ID and phone usage available with just a few clicks. Virtual receptionist services work hand in hand with all ConnectMeVoice phone systems. It doesn't matter how large your office is - or if you even have a physical office - if you're using ConnectMeVoice's virtual receptionist.
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