A virtual PBX system with call tracking from ConnectMeVoice can deliver better communications between merchants and affiliates/partners. We assign a unique phone extension to affiliates to ensure proper credit for leads that convert via telephone.

Web-based partners no longer need to worry about online sales that involve a phone call to customer service - a virtual PBX system from ConnectMeVoice lets the merchant assign a unique extension to each affiliate or partner - up to a thousand extensions, or more. A simple line of code ensures that party's phone extension is displayed on the merchant's Web site. Each phone extension can correspond to the affiliate or partner ID number, thus insuring that each sale is tracked all the way through to the end.

For an offline partnership program, assigning unique extension numbers to salespeople helps track incoming calls and routes them appropriately, and also ensures sales credit is given where due.

Virtual PBX helps manage affiliates and partners

Each virtual PBX extension can point to one or more operators within the merchant's organization, allowing each affiliate or partner to be handled by different individuals or groups. The incoming call is announced so the operator knows who's calling and can respond appropriately. Specialized call handling is extremely powerful if the merchant wishes to group a few high performing affiliates under one operator and the rest under another; or if the merchant wants to handle some affiliates internally and assign the rest to an outside call center service.

With a virtual PBX, you do not need any special physical equipment: any telephone (land line, cell phone or IP phone) can be used, and can be used from anywhere. You can have calls routed to anywhere you wish, you can send any or all callers directly to voicemail, and you can receive faxes and send them to your email without ever losing a tracking code.

For a merchant, there is no better and easier way to track, route, and appropriately answer calls than by using ConnectMeVoice's virtual PBX.