Custom IVR Solutions brings the power of Interactive Voice Response to your company’s phones

Custom IVR Solution brings the power of Interactive Voice Response to your company’s phones.

Interactive Voice Response (IVR) gives customers who call your company the ability to interact with your Web-enabled applications and back-office processes, saving both you and your callers time and money. With an IVR Solution from ConnectMeVoice, services formerly handled by live representatives can be automated. Your callers get the information they want - account information, order confirmation, payments, surveys and anything else you designate - directly over the phone without the need to interact with your representatives. This frees valuable time for your team to pursue new business. Best of all, your IVR Solution from ConnectMeVoice is available to your customers 24/7/365.

IVR Solution leadership

ConnectMeVoice has been the leader in custom phone and IVR solutions for more than fifteen years. Some examples of our client applications include:

A FEW EXAMPLES OF HOW YOU CAN PUT OUR EXPERTISE TO WORK DEVELOPING IVR CUSTOM APPLICATIONS

Locate the closest store using a Zip code locator

Using state of the art softwre, we can determine the closest store for a specific zip code. The caller will just enter their zip code, and will then be connected with the store that is the closest to their location!

Outbound dialing based on events such as credit card expiration or membership renewals

Using our web service APIs, we can integrate with other software packages in order to make outbound calls with pre-recorded information. For example, a fitness club may have calls made to members who have expired credit cards, or to those who have not visited the club for more that 30 days. The possiblilites are endless!

Car loan application

Loan applicants call in and enter a unique applicant code plus their Social Security Number. The IVR system tells them if they're approved, and even faxes the applicant’s information directly to a dealer.