ConnectDirect includes Affordable Phone Services for Business: Voice Over Internet Phone Services
Direct outbound dialing:
With ConnectDirect business phone services, you get both a phone system and a phone service. You can get an immediate dial tone to call out.
Simple conversion hardware or Industry leading Yealink Internet phones:
Use an adapter to plug your phone into the internet, or use our industry leading Yealink Internet telephones.
Unlimited and Affordable phone service for inbound and outbound dialing:
You have unlimited minutes for calls made to or from your Internet phone!
Never miss a detail with our call recording feature! The system can record every call automatically. Listen on-line, or have the calls sent to your email! Imagine being able to listen to every call made to your company!
Voicemail to Email translations:
New feature: ConnectMe now offers optional Voicemail to Text translations. All of your voicemail messages can be translated to text for only $2.99 per month after a 30-day free trial!
After-hours call handling:
ConnectMeVoice will play an after-hours greeting, or even route your call to another number when a caller tries to reach you outside of your business hours.
Extension to Extension dialing:
Reach other people in your company by just dialing their extension-even if they are in another part of the world!
Call Transfer and 3-way calling:
Easily transfer or conference in other parties.
Forward calls coming into your local, toll-free number, or ConnectMe Internet Phones to as many as six phone numbers. Numbers can easily be restricted by time of day and day of the week. You'll never miss an important call again.
Callers hear music on hold, after hours greetings, and other elements associated with large professional organizations.
ACD Call Queues:
Flexible ACD call queues allow callers to be routed to your agents with many powerful options. This includes: Skill based routing, Rotational routing, Most Idle routing, Blast routing and more! You can specify maximum hold time, and log people in and out of the queue. You may also review reports and graphs to let you know how your call center is performing. Ask your ConnectMeVoice sales representative for more details on this powerful feature.