ConnectAnywhere systems include:
Auto attendant with 10 Extensions:
For example, "Thank you for calling the ABC Company, please enter the extension of the person you wish to reach, press 0 for the operator, or press 9 for a company directory".
Never miss a detail with our call recording feature! The system can record every call automatically. Listen on-line, or have the calls sent to your email! Imagine being able to listen to every call made to your company! (optional feature)
Voicemail to Email translations:
New feature: ConnectMe now offers optional Voicemail to Text translations. All of your voicemail messages can be translated to text for only $2.99 per month after a 30-day free trial!
After-hours call handling:
ConnectMeVoice will play an after-hours greeting, or even route your call to another number when a caller tries to reach you outside of your business hours.
Call transfer and 3-way calling:
Easily transfer or conference in other parties.
Forward calls coming into your local, toll-free number, to as many as six outside phone numbers. Numbers can easily be restricted by time of day and day of the week. You'll never miss an important call again.
Callers hear music on hold, after-hours greetings, and other elements associated with large professional organizations.
ACD Call Queues:
Flexible ACD call queues allow callers to be routed to your agents with many powerful options. This includes: Skill based routing, Rotational routing, Most Idle routing, Blast routing and more! You can specify maximum hold time, and log people in and out of the queue. You may also review reports and graphs to let you know how your call center is performing. Ask your ConnectMeVoice sales representative for more details on this powerful feature.
Receive faxes and have them sent to email:
No need to have another fax line or fax machine. Look more professional with a separate toll-free "dedicated fax number" that is included free with all plans.
Email notification and web administration:
Listen to your voicemails through the web or have them sent to you via e-mail or text messaging (SMS). Of course, you can also access your account through a standard telephone.