IVR Solution brings the power of Interactive Voice Response to the phone

Interactive Voice Response (IVR) gives customers who call your company the ability to interact with your Web-enabled applications and back-office processes, saving both you and your callers time and money. With an IVR Solution from ConnectMe, services once handled by live representatives can be automated. Your callers can get information - account information, order confirmation, payments, surveys and anything else you designate - directly over the phone without any interaction with your representatives, anytime they want.

IVR Solution leadership

ConnectMe has been the leader in custom phone and IVR solutions for more than fifteen years. Some examples of our client applications include:

Medical test results. Medical test results. A caller dials in and enters a secure unique identification number. The IVR system queries the lab's servers and locates the requested results. The caller automatically receives the results along with recommended next steps.

Car loan application. Loan applicants call in and enter a unique applicant code plus their Social Security Number. The IVR system tells them if they're approved, and even faxes their information directly to a dealer.

Speaker verification. Also known as "Voice Authentication" or "Speech Biometrics". The IVR system verifies the voice (ID) of the caller via a sequence of automated prompts.

Put our experience and technical expertise to work in custom-developing your IVR solution.

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