ConnectDirect

 

 

Professional Phone System & Service, Without the Hassle.


Fire your phone company today!As the host of your Internet Phone System, ConnectMeVoice manages both your system and service for you. This means that you don't have to deal with the typical headaches associated with traditional phone companies. ConnectDirect is a hosted PBX (phone system), which means the service runs at our carrier grade facility, rather than in your offices. The only thing you will need is the phone! We provide first class customer service, with over 20 years of experience. We do all the work; you just pick up the phone and talk.

Now your business can communicate like a larger organization while saving money on your phone bills. With ConnectDirect, you can have professional phone management capabilities along with phone service with unlimited calling. Our phone system will deliver the most reliable and flexible call handling capabilities for any size business. ConnectDirect sets you up with a digital (VoIP) phone system with crystal clear voice quality that has the ability to grow with your needs. 25 extensions, with dial-by-name directory are included!

The system connects callers to you through your Internet phone, or follows you to any other outside telephone:
  1. When somebody calls your ConnectDirect number, they be can be greeted by an auto-attendant (e.g. Thank you for calling the ABC company, please enter the extension of the person you wish to speak to, press 0 for the operator, or 9 for a company directory)? or, they can be connected right away, without the need to enter any extensions, it's your choice!
  2. Now, the caller selects an extension (if you have selected to use extensions).
  3. Next, if you have selected call screening, the system will ask for the caller's name, otherwise, will just put the caller right through!
  4. Your callers will hear music-on-hold or custom information about your company, while the system locates you and connects you to your caller.
  5. Follow-me calling is now used to determine which numbers we can use to reach you. The caller may be connected to your ConnectMe Internet phone, or it can also find you at a cell phone, or any other telephone number you may wish! The calling is all based on the time of day, and day of week. Setting up FollowMe is fast and easy with our online portal.
  6. Once the caller is connected to you, you can elect to take the call, or send to voicemail.
  7. Voicemail messages can then be retrieved by email, or directly on your Smartphone!

Your choice of a local or Toll-free service plans:

Local number:
  • $39.95 per month for the first Internet phone (Adapter or Polycom phone)
  • $25.00 per month for each additional phone
Toll free number:
  • $49.95 per month for the first Internet phone (Adapter or Polycom phone)
  • $30.00 per month for each additional phone

Both plans include unlimited inbound and outbound calls to your Internet phone. Follow me calls made outside of your Internet phone limited to 1000 free minutes per month.*


ConnectDirect systems include:

  • Direct outbound dialing:
    With ConnectDirect, you get both a phone system and a phone service. You can get an immediate dial tone to call out.
  • Simple conversion hardware or Industry leading Polycom Internet phones:
    Use an adapter to plug your phone into the internet, or use our industry leading Polycom Internet telephones.
  • Unlimited inbound and outbound dialing:
    You have unlimited minutes for calls made to or from your Internet phone!
  • Call Recording:
    Never miss a detail with our call recording feature! The system can record every call automatically. Listen on-line, or have the calls sent to your email! Imagine being able to listen to every call made to your company!
  • Voicemail to Email translations:
    New feature: ConnectMe now offers optional Voicemail to Text translations. All of your voicemail messages can be translated to text for only $2.99 per month after a 30-day free trial!
  • After-hours call handling:
    ConnectMeVoice will play an after-hours greeting, or even route your call to another number when a caller tries to reach you outside of your business hours.
  • Extension to Extension dialing:
    Reach other people in your company by just dialing their extension-even if they are in another part of the world!
  • Call Transfer and 3-way calling:
    Easily transfer or conference in other parties.
  • Follow-me flexibility:
    Forward calls coming into your local, toll-free number, or ConnectMe Internet Phones to as many as six phone numbers. Numbers can easily be restricted by time of day and day of the week. You'll never miss an important call again.
  • Professionalism:
    Callers hear music on hold, after hours greetings, and other elements associated with large professional organizations.
  • ACD Call Queues:
    Flexible ACD call queues allow callers to be routed to your agents with many powerful options. This includes: Skill based routing, Rotational routing, Most Idle routing, Blast routing and more! You can specific maximum hold time, and log people in and out of the queue. You may also review reports and graphs to let you know how your call center is performing. Ask your ConnectMeVoice sales representative for more details on this powerful feature.
  • Receive faxes and have them sent to e-mail:
    No need to have another fax line or fax machine. Look more professional with a separate toll-free "dedicated fax number" that is included free with all plans.
  • E-mail notification and web administration:
    Listen to your voicemails through the web or have them sent to you via e-mail or text messaging (SMS). Of course, you can also access your account through a standard telephone.
  • Time Management:
    Using call screening to take only the calls that you want, and send the others into voicemail.
  • Worldwide access:
    Listen to messages, view faxes, see call reports, and control your account through the Web. This allows you to access your voicemail messages free of charge from anywhere in the world.
  • Optional Extensions:
    If you need more than 25 extensions, get optional extensions to allow your company to look bigger, track advertising, or more.
  • Hosted Solution:
    ConnectMeVoice hosts the software for your phone system, so you have no servers to manage and you need no technical skills.
  • Send Faxes:
    Send faxes with our new outbound faxing service. Simply click to print your document and then select "ConnectMe Fax" from your printer choices. A complete replacement for fax machine and fax phone lines!
  • Custom music-on-hold:
    You can upload your own company music-on-hold, including information about your company to be played for callers while they wait!
 
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