Forming a virtual team - having access to the best vendors and being able to reach customers wherever they’re located - is one of the most cost-effective practices available to a small business. Yet the ability to work successfully from geographically distant places strongly depends on effective communication between the parties.
Online collaboration, email, instant messaging and fax all make for easier communication. The major challenge is getting your telephone system to cooperate and “get modern”. It is critical that customers and vendors working remotely are able to efficiently connect through a system that's as reliable as the one installed in a single physical office. Fortunately, ConnectMeVoice provides a range of tools and services carefully tailored for the needs of your virtual team.
Virtual team phone, fax and email systems
A virtual team, operating across time zones or even across borders, can take advantage of the following benefits from ConnectMeVoice:
No Special Equipment Needed. The ConnectMeVoice system works with any mobile, cellular or IP telephone and accepts inbound faxes that can be viewed via the Web, email or sent to a fax machine. There's no need to purchase telephone lines or fax machines in every location where you do business.
Single Phone Number. Virtual teams can use a single-number dial-in, which can then be routed to extensions in any office or home – or, of course, your cell phone. You can also have calls routed into a general call group (queue), allowing a customer to make a choice that serves their needs at that moment: either wait for the next available representative, or go to voicemail.
Control Your Inbound Calls. ConnectMeVoice’s Follow-Me calling feature includes call screening, which allows you to accept only those calls you really need, and send the rest to voicemail or to other members of your virtual team.
Web Administration. All features are administered through an easy-to-use, intuitive web interface, a key benefit for people working in a virtual team from home or on the road. With web administration, you can access your messages for free, and can change your settings without spending money for a phone call. Of course, web administration works seamlessly from wherever you have internet access: in the U.S., Canada, or anywhere else in the world.
ConnectMeVoice has an outstanding, comprehensive, high-leverage solution to the voice, fax and email communications needs of your virtual team. Contact us to learn more.