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- All cancellations require a 30-day written notification. Cancellation of the service is in effect only upon the issuance of a cancellation number.
- Written cancellations may be sent to cancel@connectmevoice.com or faxed to (732) 972-5164.
- There are no refunds for partial months.
- No account can be cancelled by the customer while having an outstanding balance. All accounts must be paid current prior to cancellation.
- The monthly fee is charged regardless of minutes used or not used. No usage of an account does not automatically cancel the account.
- If transfering an existing ConnectMe number away from ConnectMe, the transfer must be done prior to cancellation. All terms, as set forth in the Terms and Conditions must be satisfied. If an account has been cancelled by the customer or ConnectMe, the number will become the property of ConnectMe and can be reissued at the discretion of ConnectMe.
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