A powerful, flexible and incredibly affordable Hosted Call Center Solution

 A truly affordable, flexible and scalable call center solution for any size customer. Our hosted VoIP solutions can include enhanced monitoring, routing and reporting for your call center needs:

Virtual Call Center Services

ConnectMeVoice provides your company with complete flexibility, and your company’s callers seamless satisfaction, with our cloud-based call center features.

 

Enjoy the following benefits:

 

  • Save on both up front and on-going costs using our cloud-based solution
  • Multiple queues with flexible timeout and routing options
  • Route to any type of phone: Your calls can route to our VoIP phones, home phones or even cell phones. This allows you to operate even when your office is unavailable.
  • Monitoring and transferring calls using our heads-up display
  • Real-time display of call center activity
  • Advanced reports on queue activity and statistics
  • Chat application allows messaging to individuals or entire departments

Choose to route your calls according to the following options:

  • Round-robin routing
  • Simultaneous routing
  • Sequential routing
  • Skills-based routing using tiers and levels

Want the full, enterprise-level package? CMV’s inbound call center service is also available with ConnectDirect: our cloud-based PBX and VoIP services plan.

With cloud-based flexibility, geographical constraints and time limitations are things of the past. Click the button below to contact a ConnectMeVoice representative and start envisioning your hosted call center solutions.

Elevate Your Call Center