Do you own or work for a small business? Maybe a medium-sized business? Or maybe you worked for a large corporate company prior to moving to a small or medium size business. I am sure that you noticed that there are differences. In some cases, what you had with a large enterprise you no longer have with a small or medium sized business. This may be true with certain things, but do you think it is true with a business phone system? The answer may surprise you.
With the advent of Hosted-VoIP Phone systems, there may be little or no difference in phone system features. Generally speaking, you probably had a facilities-based phone system (also known as a PBX) supplying a lot of the features. That system probably cost the firm $50,000 to $100,000 or more. In addition, there may have been a special department to handle repairs, moves, adds and changes as well as system maintenance. I am sure that system worked fine. But what does that do for the smaller business you ask?
Hosted-VoIP Phone systems take away the expense and backend management of a phone system. Businesses no longer need to purchase a PBX to gain all of the advanced features. A Hosted-VoIP Phone system allows you to change things quickly. You want to move a phone from one location to another. With Hosted-VoIP it is simple. You unplug it from location A and plug it into location B. The extension moves and the phone works the same. Simple.
There are probably many features that you aren't aware of and things you would like to do. Many advanced features are standard with Hosted-VoIP Phone systems like "find me follow me", auto attendant, voice mail sent to email, call recording, call monitoring, etc.
In closing, I suggest you take a look at offerings from a few Hosted-VoIP Interconnect carriers like ConnectMe. Find out what you can do and what you may be misssing.